In the hospitality industry, risk often hides behind the scenes—from slip and fall accidents to devastating property damage and rising cyber threats. With 40% of hotel liability claims tied to falls and billions lost annually to fires and data breaches, even one incident can threaten a business’s future. Insurance isn't just about covering losses—it’s about protecting your people, your property, and the trust your guests place in you.
The hospitality industry is built on comfort, service, and memorable experiences.
But behind every luxury suite, bustling restaurant, or buzzing event space, there’s a constant challenge:
Managing risk.
Owners and operators in hospitality juggle liabilities that can shift daily—guest injuries, property damage, employee claims, natural disasters, and even data breaches. And in an industry where profit margins are tight, one serious incident can have lasting consequences.
Slip and fall accidents are among the most common hazards. According to the National Floor Safety Institute1, 40% of all hotel guest accidents are slip and falls, with the average defense cost reaching $50,000 per case.2
Fires, water damage, and storm events can devastate hotel properties. Fires alone cause $2.4 billion in commercial property damage annually across industries, including hospitality.3
Even brief closures—due to storms, utility failures, or health and safety incidents—can lead to revenue loss. Business interruption claims in hospitality can easily reach hundreds of thousands of dollars per occurrence.
With digital bookings and payment systems, hotels and restaurants are prime targets. Hospitality cyberattacks have increased sharply, with cyber claims growing 20% annually over the past five years.4
Because risk takes many forms, insurance solutions for hospitality businesses are wide-ranging:
General Liability Insurance → Covers guest injuries and property damage claims.
Property Insurance → Protects buildings, furnishings, and equipment.
Business Interruption Insurance → Replaces lost income during closures.
Liquor Liability Insurance → Essential for businesses serving alcohol.
Cyber Liability Insurance → Covers data breaches and cyberattack costs.
Employment Practices Liability (EPLI) → Protects against employee claims.
Workers’ Compensation Insurance → Covers employee injuries.
Event Cancellation Insurance → Vital for venues hosting weddings, conferences, and other high-value events.
In hospitality, trust is currency. A single injury, lawsuit, or data breach can damage not just revenue, but your brand’s reputation. Insurance gives businesses the ability to respond to crises, compensate fairly, and recover quickly.
It’s not just about covering losses. It’s about safeguarding the experience your customers expect.
The hospitality industry thrives on service and experience, but behind the scenes, it faces constant exposure to costly and complex risks. From guest injuries and property damage to cyberattacks and business interruptions, even a single incident can have long-term financial and reputational consequences. Insurance equips hotels, restaurants, and event venues with the protection they need to recover quickly, safeguard their brand, and keep delivering exceptional service no matter what comes their way.
read More
The modern business landscape is marked by unprecedented risks and opportunities. As industries adapt to digital transformation, environmental changes, and customer expectations, insurance products are evolving to keep pace. Let’s explore how insurance is meeting these challenges head-on.
read More
Slips and falls cause 30% of all liability claims. Equipment downtime can cost $30,000/hour. Foodborne illness lawsuits? Up to $100K. Whether you run a corner café or a national chain, risk is everywhere. The right insurance protects your people, property, and profits.
read More
Gaming businesses—from bustling casinos to high-stakes esports and online platforms—are built on excitement, risk, and rapid momentum. But behind the flashing lights and thrilling wins lie serious threats: liability claims, fraud, cyberattacks, and costly downtime. When just one incident can derail operations or drain finances, insurance isn’t just a line item—it’s the strategic safeguard that keeps the business running when luck runs out.
